Privacy Policy

Welcome to Joomse.com ("Joomse," "we," "us," or "our"), located in Pittsburgh, USA. We are committed to respecting and protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard information when you visit our website or use our services, including but not limited to Joomla Upgrade Services, Joomla Website Redesign, Hire Joomla Developer services, Joomla Template Design, Joomla Extension Development, Joomla Maintenance & Support, Joomla Performance Optimization, Joomla Malware Removal, Joomla Migration Services, and Custom Joomla Development (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understand this Policy. If you do not agree with the terms of this Policy, please discontinue using our Services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you engage with our Services, such as when you:

  • Register for an account
  • Fill out forms on our website
  • Contact us for support or inquire about our Services

The personal information you may provide can include, but is not limited to, your name, email address, company name, and any other information you choose to provide.

We may also collect certain non-personal information automatically when you access our website, such as your IP address, browser type, device type, and other technical information. This information is used primarily to help us maintain and improve the performance and security of our Services.

2. Cookies and Tokens

Joomse does not use traditional browser "cookies" to track or store your data. Instead, we may use tokens or similar technologies strictly to enable login sessions, authentication, and secure access to our Services. These tokens are used solely to maintain session integrity and improve user experience. They do not contain personal information beyond what is necessary for authentication and are not used to track your browsing activities outside of our Services.

In the event we utilize third-party integrations or third-party cookies for functionality, analytics, or compliance with applicable privacy laws, such third parties will be required to adhere to all relevant legal standards, including but not limited to GDPR, CCPA, or other applicable regulations. We will not share your personal information with these third parties without your consent, except as required by law.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Respond to your inquiries, support requests, or comments
  • Communicate with you about updates, services, or promotional offers (with your consent where required)
  • Enhance the security and performance of our Services

We do not sell, rent, or trade your personal information. We do not share your personal information with third parties for marketing or advertising purposes. Additionally, we do not permit third parties to view or access your personal information, except as required by law or to protect our rights.

4. Data Storage and Security

We take reasonable measures to secure your personal information against accidental loss, unauthorized access, disclosure, alteration, or destruction. While no data transmission or storage system is completely secure, we follow industry best practices to safeguard your personal information.

Personal information we collect may be stored and processed in the United States or other countries, and by using our Services, you consent to the transfer of your information to these locations. We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to:

  • Access or update your personal information
  • Request deletion of your personal information
  • Object to or restrict the processing of your personal information
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email address provided below. We will consider and act upon any request in accordance with applicable law.

6. Children's Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child under 13, please contact us so we can promptly delete such information.

7. Third-Party Websites and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Joomse. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

8. Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be effective immediately upon posting the revised Policy to our website. Your continued use of our Services after the posting of a revised Policy constitutes your acceptance of the changes. Please review this Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

support@joomse.com

By using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.